We're Hiring!

Accounts Receivable Officer (12-Month Fixed Term – Maternity Leave Cover)

We have an exciting opportunity for a detail-oriented and proactive Accounts Receivable Officer to join our growing team on a full-time, 12-month fixed term contract covering maternity leave. This role is based at our Head Office in Devonport, Tasmania.

Who we are:

Respect Aged Care is a proud not-for-profit organisation that has been serving older Australians since 1922. We are committed to delivering high-quality care and building strong, supportive communities for our residents.

Headquartered on the north-west coast of Tasmania, Respect operates aged care homes across Victoria, New South Wales and Tasmania, as well as home care services and retirement living communities in multiple states. Our philosophy is simple: everyone deserves the right to a life well-lived, with dignity and respect.

About the role:

As our Accounts Receivable Officer, you’ll play a key role in supporting the finance team through the efficient processing of client billing and receivables. You’ll be responsible for managing day-to-day transactions and liaising with internal and external stakeholders to ensure accurate and timely accounts management.

Key responsibilities include:

• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform financial transactions including verifying, classifying, computing, posting, and recording accounts receivable data
• Prepare and issue resident billing, ensuring accuracy and timeliness
• Reconcile the accounts receivable ledger to ensure all payments are accounted for and correctly posted
• Investigate and resolve discrepancies or billing issues through client liaison
• Facilitate payment of invoices, send reminders, and manage debt collection
• Coordinate estate matters and arrange refunds where necessary
• Ensure resident movements are accurately recorded to support correct fee calculation
• Generate reports and financial statements on receivables status
• Reconcile expected funding to monthly Medicare Payment Statements and follow up on any variances
• Undertake other relevant duties as required, in line with your skills and capabilities

What you will bring:

• Demonstrated knowledge of accounts receivable processes
• Experience in the aged care or health sector (highly regarded)
• Familiarity with accounting functions and related software
• Proficiency in MS Outlook and Excel; experience with AIM and Inerva is advantageous
• Strong data entry skills and attention to detail
• Sound analytical and problem-solving abilities
• 1–3 years of experience in accounts receivable or general accounting
• A commitment to accuracy and professional communication
• Ability to meet Aged Care Worker Screening requirements

What we offer:

• Competitive salary and employment conditions
• Salary packaging benefits available for not-for-profit employees
• Relocation assistance negotiable
• Work with purpose in a values-led organisation
• Long-term career potential in a stable, growing industry
• Ongoing training and development opportunities
• Discounted private health insurance

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our values:

• Respect – Treat all people with fairness and dignity
• Care – Look after and protect the elderly, and each other
• Teamwork – Encourage, cooperate, and build trust
• Courage – Do the right thing, even when it’s difficult
• Integrity – Be open, honest, and trustworthy
• Innovation – Think differently to solve problems
• Excellence – Drive quality and continuously improve