We're Hiring!

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

Why You Will Love Working With Us

• A workplace culture that celebrates people, progress, and purpose
• Meaningful work where you see the impact you make every day
• Opportunities to grow your career
• Save tax by salary packaging up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!

About the Role

Working in home care is more than just a job — it’s the chance to make a real difference in someone’s everyday life. At Respect, our Independence at Home services help older Australians remain safe, comfortable, and connected in the place they value most — their own home. From assisting with daily living and social engagement to supporting clinical and nursing care, every interaction matters. Join a compassionate, reliable team where your work truly impacts lives and every day feels purposeful.

The Administration & Scheduling Support Assistant is a full-time position based in Launceston, Tasmania, responsible for supporting the efficient coordination of day-to-day services for participants, providers, staff, and leaders within Support at Home.

As a valued member of the Home Care team, you will assist with service scheduling, contractor coordination and verification, ordering supplies, and supporting staff compliance processes. The role contributes to enabling participants to live safely and independently in their homes by ensuring services are well-organised and delivered effectively.

You will provide administrative support including data entry, answering phones, preparing meeting minutes, and maintaining accurate records and information within organisational systems. The role also supports reporting requirements in line with organisational policies and procedures. Through strong organisation, attention to detail, and collaboration with internal teams and external providers, you will help ensure smooth operations and positive outcomes for participants.

No two days are the same! As Administration & Scheduling Support Assistant you will:

• Be the first point of contact for incoming phone calls, correspondence, and routine enquiries from participants, carers, staff, and associated providers, providing helpful support and escalating complex matters when required.
• Provide administrative and basic scheduling support, assisting with the coordination, creation, and adjustment of service schedules in line with approved Support at Home service plans and participant preferences.
• Ensure clear and timely communication of scheduling updates, cancellations, and service changes with participants, staff, and associated providers to support well-coordinated service delivery.
• Maintain accurate records and documentation through data entry, staff record management, and the use of organisational systems, ensuring confidentiality and compliance with policies and procedures.
• Support day-to-day operational administration, including staff onboarding coordination, ordering and monitoring stationery and PPE supplies, meeting administration and minute-taking, and providing general administrative support to the team.
• Contribute to quality, compliance, and continuous improvement, assisting with reporting, maintaining administrative processes and documentation, participating in meetings and training, and identifying opportunities to improve systems and workflows.

About You

You’ll thrive with us if you have:

• Demonstrated experience in administration, with strong contemporary office skills and the ability to work confidently across routine systems and processes.
• Excellent communication and interpersonal skills, including clear written and verbal communication when interacting with participants, carers, staff, and associated providers.
• Ability to work proactively with direction and support, manage delegated tasks, and stay organised in a fast-paced environment.
• Strong time management and prioritisation skills, ensuring tasks are completed accurately and on schedule.
• Proficiency in computer and information management systems, including Microsoft Office (or equivalent), with the ability to quickly learn client databases, scheduling, and reporting systems.
• Problem-solving skills, able to resolve routine issues and escalate more complex matters appropriately, supported by a current National Police Check and driver’s licence (if required).
• Desirable: Certificate III in Business (or equivalent) and a minimum of 2 years’ experience in administration or a related role, demonstrating readiness to contribute to a high-performing team.

Perks & Benefits

• As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
• Training and development pathways
• Supportive leaders who are onsite
• A friendly, down-to-earth workplace
• Opportunity to build a long-term career in aged care

Ready to Apply?

If you’re passionate about caring for others and want to be part of a team that genuinely values you, we would love to hear from you. Please note that selection processes will commence immediately, any late applications may result in exclusion from the process. To be considered please apply now!