We're Hiring!

Retirement Village Manager

About Us

At Respect, we are on a mission to care for the elderly in our communities in an environment of respect, value and belonging. As a not-for-profit aged care provider with a growing presence across Australia, we’re driven by values, not profit, and we are proud to support older Australians with high-quality, person-centred services.

We are currently seeking an experienced Village Manager to join our Retirement Living team and oversee the day-to-day operations of our independent living village at Swan Hill Retirement Village. We are looking for a strong leader who genuinely enjoys building community and making a difference in the lives of others. You will bring empathy, professionalism, and a proactive attitude to every part of your work. This is a part-time role, 4 days a week working from 9am-2pm.

About the Role

Reporting to the Chief of Retirement Living, you will lead the operations of a retirement village, fostering a vibrant, safe, and welcoming community for our residents. You will play a key role in resident engagement, village operations, staff leadership, and compliance-ensuring our high standards and values are upheld every day.

Key Responsibilities

• Manage the day-to-day operations of the retirement village.
• Build strong, trusting relationships with residents and staff.
• Oversee maintenance, grounds, cleaning, and contractor services.
• Contribute to budget planning and financial performance.
• Support sales activity to maintain optimal village occupancy (95–100%).
• Ensure compliance with all relevant legislation and reporting requirements.
• Organise resident services, community activities and healthy living programs.
• Welcome and orient new residents to the village community.

Requirements:

• Demonstrated leadership and staff management experience.
• Strong client relationship and stakeholder management skills.
• Ability to manage operational budgets.
• Current National Police Certificate (or willingness to obtain).
• Experience in aged care, retirement living or similar.
• Knowledge of the Retirement Villages Act (desirable).
• Sales or customer service background.

Why Respect?

• Be part of a values-driven, not-for-profit organisation.
• Supportive leadership and collaborative work culture.
• Opportunities for professional development and career progression.
• Make a meaningful impact in the lives of older Australians.

Our Values

At Respect, our values guide everything we do:

• Respect – Treat all people with fairness and dignity
• Care – Look after and protect the elderly, and each other
• Teamwork – Encourage, cooperate, and build trust
• Courage – Do the right thing, even when it’s difficult
• Integrity – Be open, honest, and trustworthy
• Innovation – Think differently to solve problems
• Excellence – Drive quality to continuously improve