We're Hiring!

About Us  

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia. As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.  
We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.  If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.  

Why You Will Love Working With Us

• Long-term employment in a recession-proof sector
• Ongoing learning, development and career growth opportunities
• Discounted private health insurance
• A workplace culture that celebrates people, progress, and purpose
• Meaningful work where you see the impact you make every day
• Opportunities to grow your career
• Save tax by salary packing up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!

About the Role

The Transformation & System Optimisation Manager is responsible for leading organisational change initiatives, system enhancements, and operational redesign across residential and/or community aged care services.

The role ensures alignment with the Aged Care Quality and Safety Commission, the Aged Care Act 1997 (and associated reforms), and contemporary best practice in clinical governance, workforce optimisation, and digital transformation.

This position drives sustainable improvements in care delivery, compliance, financial performance, workforce efficiency, and resident/client experience through structured transformation programs and system optimisation strategies.

About You

• Tertiary qualification in Health Management, Business, Project Management, Nursing or related discipline

• Significant operational experience within Australian residential aged care

• Demonstrated success leading complex organisational transformation initiatives

• Strong knowledge of aged care regulatory and funding frameworks

• Experience with care management, HR, payroll and workforce rostering systems

• Formal project management certification (PRINCE2, PMP or equivalent) (Desirable)

• Experience leading digital transformation or enterprise system implementation (Desirable)

Key Responsibilities

• Lead organisation-wide transformation initiatives aligned to aged care reforms, funding changes and regulatory requirements

• Drive structured change management to embed sustainable operational improvements

• Optimise clinical, workforce, finance and rostering systems to improve efficiency and performance

• Redesign workflows and implement system enhancements to strengthen data integrity and automation

• Identify operational inefficiencies and implement lean improvements to support care minute compliance and financial sustainability

• Ensure alignment with Aged Care Quality Standards, AN-ACC funding requirements and clinical governance obligations

• Develop performance dashboards and translate data into actionable insights for leaders

• Partner with Executive and Operational teams to deliver measurable improvements in compliance, workforce optimisation and resident experience

Ready to Apply?

If you’re passionate about the aged care industry and want to be part of a team that genuinely values you, we would love to hear from you.