We're Hiring!

Lead Quality. Strengthen Compliance. Improve Lives.

At Respect, we’re proud to support older Australians across our residential aged care homes with dignity, compassion and excellence. We are seeking an experienced Quality & Compliance Manager to drive best-practice quality systems and ensure our homes remain audit-ready, resident-focused and continuously improving.

This is a senior leadership opportunity for a Registered Nurse with a strong background in aged care quality and compliance who is passionate about raising standards and embedding a culture of accountability and learning.

About the Role

Reporting to the Chief Quality & Risk Officer, you will lead and coordinate the organisation’s Quality Management Program across all residential aged care facilities.

You’ll oversee site audits, support operational leaders, monitor clinical risk, and ensure compliance with legislative and accreditation requirements, all while championing continuous improvement.

This is a role that blends strategic oversight with hands-on operational support, including regular site visits.

Key Responsibilities

• Lead and coordinate quality and compliance audits across all sites

• Oversee and support the Quality & Compliance team

• Ensure all facilities are prepared for unannounced external audits at all times

• Monitor and mitigate clinical care risks within agreed timeframes

• Provide clinical KPI reporting at governance, organisational and service levels

• Maintain and improve the organisation’s Quality Management Systems

• Support responses to Aged Care Quality and Safety Commission audits

• Assist in investigating high-level complaints and critical incidents

• Contribute to policy development and best-practice clinical processes

• Support implementation and optimisation of clinical systems (e.g., Leecare)

About You

You are a strategic thinker with strong operational insight and a passion for quality in aged care. You’re confident working across multiple sites and partnering with leaders to drive improvement.

Essential:

• Bachelor of Nursing (Registered Nurse)

• Current AHPRA registration

• Extensive knowledge of the Aged Care Act, Aged Care Quality Standards and relevant legislation

• Demonstrated senior leadership experience in quality systems management

• Strong analytical and reporting capability

• Excellent communication and stakeholder engagement skills

• NDIS Worker Screening (or ability to obtain)

• Formal qualifications in quality management frameworks (desirable)

What Success Looks Like

• A strong organisational learning culture

• Demonstrable improvement in quality performance indicators

• Ongoing compliance with regulatory and professional standards

• Sites that are confident, capable and audit-ready

Why Join Us?

At Respect, our mission is simple: To care for the elderly in our communities in an environment of respect, value and belonging.

We are values-led and committed to:
Respect | Care | Teamwork | Courage | Integrity | Innovation | Excellence

This role offers the opportunity to influence quality outcomes at scale, strengthen clinical governance, and make a meaningful impact in the lives of older Australians.

If you’re ready to lead quality with purpose and integrity,we’d love to hear from you.