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Retirement Village Manager

  • Victoria, VIC, Australia
  • Full time
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About Us

At Respect, we are on a mission to care for the elderly in our communities in an environment of respect, value and belonging. As a not-for-profit aged care provider with a growing presence across Australia, we’re driven by values, not profit, and we are proud to support older Australians with high-quality, person-centred services.

We are currently seeking an experienced Village Manager to join our Retirement Living team and oversee the day-to-day operations of our independent living village at Swan Hill Retirement Village. We are looking for a strong leader who genuinely enjoys building community and making a difference in the lives of others. You will bring empathy, professionalism, and a proactive attitude to every part of your work. This is a part-time role, with negotiable hours across 3-4 days.

About the Role

Reporting to the Regional Manager - Retirement Living, you will lead the operations of a retirement village, fostering a vibrant, safe, and welcoming community for our residents. You will play a key role in resident engagement, village operations, staff leadership, and compliance-ensuring our high standards and values are upheld every day.

Key Responsibilities

  • Manage the day-to-day operations of the retirement village.
  • Build strong, trusting relationships with residents and staff.
  • Oversee maintenance, grounds, cleaning, and contractor services.
  • Contribute to budget planning and financial performance.
  • Support sales activity to maintain optimal village occupancy (95–100%).
  • Ensure compliance with all relevant legislation and reporting requirements.
  • Organise resident services, community activities and healthy living programs.
  • Welcome and orient new residents to the village community.

Requirements:

  • Demonstrated leadership and staff management experience desirable.
  • Strong client relationship and stakeholder management skills.
  • Ability to manage operational budgets.
  • Current National Police Certificate (or willingness to obtain).
  • Experience in aged care, retirement living or similar.
  • Knowledge of the Retirement Villages Act (desirable).
  • Sales or customer service background.

Why Respect?

  • Be part of a values-driven, not-for-profit organisation.
  • Supportive leadership and collaborative work culture.
  • Opportunities for professional development and career progression.
  • Make a meaningful impact in the lives of older Australians.

Our Values

At Respect, our values guide everything we do:

  • Respect – Treat all people with fairness and dignity
  • Care – Look after and protect the elderly, and each other
  • Teamwork – Encourage, cooperate, and build trust
  • Courage – Do the right thing, even when it’s difficult
  • Integrity – Be open, honest, and trustworthy
  • Innovation – Think differently to solve problems
  • Excellence – Drive quality to continuously improve

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