We're Hiring!

About Respect

Respect is a trusted not-for-profit organisation providing high-quality aged care services across Victoria, Tasmania, New South Wales, Queensland, and Western Australia. We are proud to be Australia’s largest regional aged care provider, supporting older Australians to live with dignity, respect, and belonging. Joining Respect means joining a values-led organisation with a strong focus on residents, families, and staff, where collaboration, trust, and purpose drive everything we do.

About the Role

Respect is seeking a dedicated and experienced Facilities and Operations Manager to ensure the safe, compliant, and efficient operation of our aged care facilities. This hands-on role provides operational and project support across property maintenance, help desk services, and facility upgrades to enhance resident wellbeing and staff safety.

Working within our Property & Development team, you will oversee day-to-day building operations, manage service requests, and coordinate projects such as refurbishments, compliance upgrades, and equipment installations. All aligned with aged care standards and regulatory requirements.

This is a remote role with opportunities to work across multiple sites and collaborate with project managers, maintenance officers, and stakeholders across the Respect network.

Key Responsibilities 

• Oversee and manage day-to-day property operations, maintenance, contractors, and essential services.
• Ensure all building systems comply with aged care and legislative standards.
• Coordinate preventative maintenance, asset registers, and facility upgrades/refurbishments.
• Provide first-level help desk support, prioritising and resolving maintenance issues.
• Lead and support capital works, compliance, and improvement projects, including planning, budgeting, and stakeholder coordination.
• Minimise disruption to residents while ensuring quality, safety, and regulatory compliance.
• Prepare regular project reports on progress, risks, and outcomes.

Qualifications, Knowledge & Experience

• Qualification or experience in Facilities Management, Property Services, Building Maintenance, or Project Management.

• Current Australian Driver’s License.

• Knowledge of building systems and essential services relevant to aged care.

• Understanding of aged care compliance requirements.

• Experience providing help desk support in a diverse environment.

• Strong organisational, communication, and prioritisation skills.

• Proficiency with project management tools and maintenance management systems (MyBuildings preferred).

• Current National Police Check, NDIS Clearance, and Working with Children Check (or willingness to obtain).

Desirable:

• Knowledge of project management principles, OH&S practices, and compliance documentation.

• Experience in aged care or retirement living facilities.

Mission and Values

Our mission is to care for the elderly in our communities in an environment of respect, value, and belonging. We pride ourselves on delivering care aligned with our values:

• Respect – Treat all people with fairness and dignity.

• Care – Protect and support older people, and each other.

• Teamwork – Cooperate, build trust, and encourage collaboration.

• Courage – Do the right thing, even when it’s difficult.

• Integrity – Be open, honest, and trustworthy.

• Innovation – Think differently to solve problems.

• Excellence – Drive quality and continuous improvement.

At Respect, we believe older Australians are individuals with rich histories and valuable lives, and that age does not diminish their worth.

Apply today to join a values-led organisation dedicated to creating safe, high-quality living environments for residents and a supportive workplace for our staff across Victoria, Tasmania, New South Wales, Queensland, and Western Australia.