General Manager

  • 1274 Landsborough Maleny Road, Maleny Erowal, QLD, Australia, 4552
  • Full time

Lead with purpose. Make a meaningful impact. Shape the future of aged care in one of Queensland’s most picturesque communities.

Respect is a proud, values-driven not-for-profit organisation with a long history of supporting older Australians. As we continue to grow, we are seeking a dynamic and dedicated General Manager to lead our Maleny Erowal Aged Care facility. Situated in the stunning Sunshine Coast Hinterland, Maleny offers a warm community feel, natural beauty, and an opportunity to lead a highly engaged team in a supportive environment.

About the Role

As the General Manager, you will provide strong, values-led leadership and strategic direction to ensure the highest level of care, safety and wellbeing for residents. You will oversee all operational, financial and clinical aspects of the facility, fostering a culture of excellence, accountability and compassion.

This role is ideal for a senior leader who thrives in a relationship-focused environment and is committed to delivering exceptional outcomes for residents, families and staff.

Key Responsibilities

  • Provide inspirational leadership and drive a positive, person-centred culture across the facility

  • Ensure high standards of clinical care, resident safety and regulatory compliance

  • Oversee financial performance, budgeting, occupancy, workforce planning and resource management

  • Build strong relationships with residents, families, staff and the broader community

  • Lead continuous improvement initiatives to enhance resident experience and operational efficiency

  • Manage risk, quality assurance and adherence to the Aged Care Quality Standards

  • Support and mentor department leaders to achieve service excellence

  • Represent the facility professionally with internal and external stakeholders

About You

You are an experienced and confident leader with a strong understanding of aged care operations. You thrive on building high-performing teams, navigating complex environments and driving positive change. You balance compassion and commercial acumen, and you genuinely care about delivering quality outcomes.

Essential:

  • Proven leadership experience in residential aged care or a comparable health, community or regulated environment

  • Strong understanding of the Aged Care Quality Standards, compliance requirements and best practice care

  • Demonstrated experience managing operational performance, financials, budgets and workforce planning

  • Excellent communication, relationship-building and conflict resolution skills

  • Ability to lead and inspire teams through collaboration, clarity and accountability

  • Strong problem-solving skills and a proactive approach to continuous improvement

Highly Desirable:

  • Relevant tertiary qualifications in health, business, management or related field

  • Experience working within a not-for-profit or multi-site organisation

Why Join Respect?

  • A supportive, mission-driven organisation with strong values

  • Opportunity to lead in a community-focused, picturesque regional setting

  • A chance to make a lasting impact in the lives of older people

  • Collaborative leadership team and organisation committed to ongoing improvement

  • Competitive salary and benefits

Apply Today

If you’re a passionate leader ready to take on a deeply rewarding role, we would love to hear from you.

Join us in delivering care with heart, integrity and respect.

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